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Refund Policy

Refund Policy

User satisfaction is a priority for us at play-online.casino. This Refund Policy outlines the guidelines for requesting a refund if you have purchased a product or service through our website. Please carefully read the following information.

Refund Evaluation

  • We understand that exceptional circumstances may arise justifying a refund request. We will review each refund request on a case-by-case basis.
  • To request a refund, please contact us at info@play-online.casino, providing details about your purchase, including the transaction date and the reason for the request.

Refund Criteria

  • We will assess each refund request based on criteria such as the nature of the purchased product or service, the reason for the request, and compliance with applicable terms and conditions.
  • We reserve the right to reject a refund if we determine that the request does not meet the established criteria.

Communication and Timeline

  • Upon receiving your refund request, we will contact you to confirm receipt and initiate the review process.
  • We will make every effort to complete the review of your refund request within a reasonable timeframe and communicate the final decision to the provided email address.

Contact

  • To request a refund or obtain more information about our refund policy, please contact us at info@play-online.casino. We will be happy to assist you and address all your questions.

Please note that the refund policy applies only to products or services purchased through our website. If you have questions about the refund policies of betting houses or other external companies, we recommend reaching out directly to the responsible entity.

Thank you for choosing play-online.casino as your reliable source for betting house reviews. We are committed to providing excellent service to our users and will do our best to resolve any refund-related issues in accordance with this policy.